Privacy Policy

1. Introduction

GitScope ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered platform for automated GitHub issue triage and OSS health metrics.

2. Information We Collect

Information You Provide

• Account information (name, email, GitHub username)
• Organization details and team member information
• Contact information for enterprise inquiries
• Payment information (processed securely through our payment provider)

Information We Collect Automatically

• GitHub repository data and issues (with your permission)
• Usage data and analytics
• Device and browser information
• IP address and location data

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our AI-powered issue triage service
• Generate analytics and insights about your repositories
• Improve our AI models and service quality
• Send you important updates and notifications
• Process payments and manage subscriptions
• Respond to support requests and inquiries
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

• With your consent or at your direction
• With service providers who help us operate our platform
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure hosting, access controls, and regular security audits.

6. GitHub Integration

Our service integrates with GitHub to access repository and issue data. We only access the repositories you explicitly grant us permission to analyze. We do not store your GitHub access tokens beyond the active session, and we follow GitHub's API guidelines and rate limits.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Data retention periods vary based on your subscription plan. You can request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct or update inaccurate information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent

9. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We also use analytics cookies to understand how users interact with our platform. You can control cookie preferences through your browser settings.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: